Implementation process

Point of departure of FRM strategies

This FRAMES pilot project is partially funded by Norfolk County Council, National Flood Forum and Anglian Water Services and it is connected to their 10-year plan: what areas are priority for new pumps or new drainage system. These areas were selected because they are very vulnerable to surface water flooding and include communities at particular disadvantage and vulnerability (e.g. income and age).  In addition, the type of housing may create greater surface water flood risk, if, for example the properties are small, with small gardens that are often covered in concrete

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The figure above depicts the desired score to reach per layer in this pilot.

Stakeholders involved

The main actors of this pilot project are:

Other actors are local communities, local businesses, schools, assisted living facilities in the area and manufacturers.

Roles of key actors

Anglian Water Services is the water supply and drainage company. When someone floods, they are one of the organisations called by householders first, especially if the flooding involves overflowing drains. There is interest in this water company and others on how the approach with leaky water butts and raised beds might be taken forward.

Local authorities such as Norfolk County Council or Great Yarmouth Council, have the responsibility to coordinate flood risk management activities in their areas, as well as having responsibilities for fluvial flooding on ordinary watercourses and surface water flooding.

The National Flood Forum (NFF) is a charity that supports and represents flood risk communities by:

  • Working with people and communities to help them take control of their flood risk
  • Supporting people to recover from flooding
  • Working with organisations to champion the issues that concern flood risk communities the most and seek change.

Much of this work is delivered through projects such as FRAMES, where new ideas can be tested and developed.  People at flood risk are often fearful, suffer anxiety and have problems with selling and moving house. Overall, NFF aims to support people at flood risk and to change systems, cultures and attitudes towards flooding and flood risk through projects like Frames.

Local communities such as households, local businesses, schools and assisted living facilities in the pilot area cooperate with the NFF and engage in the project to learn and increase awareness about flood risk.

Manufacturers. The organization that provides/supplies and installs the water butts in people’s houses. They see the possibilities of this business to continue mitigating flood risk in other local authorities. After Frames, the manufacturers will be responsible of the installation and the maintenance of the water butts, it is arranged in the legal contracts.

Main activities























Referenties